Many virtual assistants and other service based professionals ask me, “How did you make the transition from an internet marketing virtual assistant to an online business manager?”

My answer is because I wanted to.  As a virtual assistant, my goal was to go from doing menial tasks for a client to growing into larger roles with them. I dug it when a client gave me a complete overview of what needed to be done and trusted that I could make it happen.

But there was a dark side to this, too. I began to work longer and longer hours because I was getting paid a basic virtual assistant rate (read under-paid! to do more and more for each of my clients.  If I brought up raising my monthly retainer with my client, they’d stated they weren’t ready for an online business manager. But they sure appreciated all my expert help and would really love it if we could just continue on ‘as is’ and talk about it later.
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how he would “play” it:

“Everybody likes stories about underdogs that overcome.”

• he’d show up prepared, no exceptions! This means finding out every last bit of information he could on the client, making sure to address any of the unknowns that marked his client’s needs.

 

• he’d never be afraid to ask “How do you want it?” Instead of guessing and hoping; Mr. Jackson would take the short cut to avoid chaos and ask his client “In what manner am I to deliver these results? …Time frame?” and so on. Knowledge IS Power. Thus he’d ensure his success, the first time around.

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